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Management Academy

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Lead Self

Leadership Offer

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Lean Six Sigma Workshop
Management Academy

Lean Six Sigma Workshop

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Introduction to Call Center Metrics
Sean NicdaoJonibelle PineroAlvin Jay Galban
Management Academy

Introduction to Call Center Metrics

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Start Smarter 4 - Conducting the Interview Simulation
Management Academy

Start Smarter 4 - Conducting the Interview Simulation

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Bill Rate Calculator Walkthrough (Megatool) - Directors
Jerie CataquianJohn Michael LagmanPaula Marie LampaJohn Michael LimpinErwin Roummel NisperosPatrick ReyesRosalie RoxasMark Anthony Tuazon
Management Academy

Bill Rate Calculator Walkthrough (Megatool) - Directors

Course Rating:

Offboarding Process in Megatool: Step-by-step Navigation guide for All Signatories
John Michael LagmanJohn Michael LimpinPatrick ReyesRosalie RoxasMark Anthony Tuazon
Management Academy

Offboarding Process in Megatool: Step-by-step Navigation guide for All Signatories

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Offboarding Process in Megatool: Step-by-step Navigation guide for Team Leaders
John Michael LagmanJohn Michael LimpinPatrick ReyesRosalie RoxasMark Anthony Tuazon
Management Academy

Offboarding Process in Megatool: Step-by-step Navigation guide for Team Leaders

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Offboarding Process in Megatool: Step-by-step Navigation guide for Managers
John Michael LagmanJohn Michael LimpinPatrick ReyesRosalie RoxasMark Anthony Tuazon
Management Academy

Offboarding Process in Megatool: Step-by-step Navigation guide for Managers

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Leadership Forum Part 1: Managing Oneself with Professional Maturity
Management Academy

Leadership Forum Part 1: Managing Oneself with Professional Maturity

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Start Smarter 3: Providing Actionable Feedback for Candidate Endorsement
Management Academy

Start Smarter 3: Providing Actionable Feedback for Candidate Endorsement

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Start Smarter 1: Start Smarter Process
Management Academy

Start Smarter 1: Start Smarter Process

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Co-Management Overview
Management Academy

Co-Management Overview

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Mastering Job Profile Creation: A Quick Guide for Leaders
Sean NicdaoLawrence Jerelyn DonascoVanessa MangulabnanSolet Ira MiclatJonibelle Pinero
Management Academy

Mastering Job Profile Creation: A Quick Guide for Leaders

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Connext Uptime Monitoring Tool for Leaders [April 2025 Updates]
Rosalie RoxasRonald Lester Sese
Management Academy

Connext Uptime Monitoring Tool for Leaders [April 2025 Updates]

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Authorized Causes for Termination
Alvin Jay Galban
Management Academy

Authorized Causes for Termination

Time Tracker and Power BI Utilization Guidelines for Leaders (December 2024 Update)
Sean NicdaoJonibelle PineroVictoria Louise TolentinoAlvin Jay Galban
Management Academy

Time Tracker and Power BI Utilization Guidelines for Leaders (December 2024 Update)

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New Coaching Record Process for Leaders
Sean NicdaoJonibelle PineroAlvin Jay Galban
Management Academy

New Coaching Record Process for Leaders

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Who Moved My Desk?
Sean NicdaoVictoria AngelesLina Stephani Ramírez BautistaDaniel Santiago BedoyaJevic GarciaNancy GonzalesJoshua GuiwanYojhan Sbleyder Morales AlfonsoJonibelle PineroKelly QianSantiago Andres Sanchez Ducuara
Management Academy

Who Moved My Desk?

Bench/Floating and Redeployment Policy- Colombia
Ana Guevara
Management Academy

Bench/Floating and Redeployment Policy- Colombia

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Leading in a Multicultural Environment for Leaders
Tim MobleySean NicdaoLumi AdminDaryl BontanonJerie CataquianLeo Ross CostillasAnthony Sean Klien DalisayWelzie Dela CruzDexter DungcaJon Mervynne EspirituJohn Michael LagmanJulie Andrea LomugdangLester ManasanVanessa MangulabnanSheila Mae Patalita
Management Academy

Leading in a Multicultural Environment for Leaders

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ChatGPT for Managers
Alvin Jay Galban
Management Academy

ChatGPT for Managers

During this session, the basics of using ChatGPT were discussed, covering its functionalities in composing emails and structuring messages efficiently. Participants learned how to create better ChatGPT prompts and leverage them in composing emails, refining their skills in crafting clear and concise messages.

This session covered the following topics:

  • Using Prompts in ChatGPT
  • Things to Remember When using ChatGPT

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  • 6 Sep, 14:24
    Sydney Tatoy
    Start Smarter 4 | Hire Smart. Set Expectations. Build Retention.
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    Connext EDGE Learner Experience Survey 2025
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