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This course requires around 9 hours to finish and consists of 13 lessons and 11 activities.

Create a QA Plan (30 minutes)
Employee Feedback survey
Creating Monthly reports
C-NOW
Sprout
Completing 3rd and 5th month evaluations
Salary reviews
Team Building and Engagement
Rewards and Recognition
Regularization
Performance Improvement Plans
Corrective Action
Offboarding an employee

Team Management

This course explores the elements of managing client-initiated employee removals. As a manager, you'll be responsible for handling employee separations initiated by the client, which may involve benching, floating, or off-detailing the affected employees. The course offers guidance on client service agreements and effective responses to clients.