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Business Academy

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Connext Lean Six Sigma Courses

IT Courses

Understanding How Your Tax Works
Business Academy

Understanding How Your Tax Works

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From Recruiter to Talent Advisor
Business Academy

From Recruiter to Talent Advisor

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Coaching as Engagement
Business Academy

Coaching as Engagement

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Coaching Foundations for Connext Team Leaders
Business Academy

Coaching Foundations for Connext Team Leaders



Understanding the Centralized Design Request Process
Business Academy

Understanding the Centralized Design Request Process

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Energy-Saving Practices for a Greener Workplace
Business Academy

Energy-Saving Practices for a Greener Workplace

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Connext Call-In and Downtime Process for Team Members [April 2025 Updates]
Business Academy

Connext Call-In and Downtime Process for Team Members [April 2025 Updates]

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Insurance Entry Series Learning Sessions 3 to 5
Business Academy

Insurance Entry Series Learning Sessions 3 to 5

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Insurance Entry Series Learning Sessions 1 and 2
Business Academy

Insurance Entry Series Learning Sessions 1 and 2

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Enhancing Patient Interactions: Soft Skills for Appointment Scheduling
Business Academy

Enhancing Patient Interactions: Soft Skills for Appointment Scheduling

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Time Tracker Guidelines for Team Members (December 2024 Update)
Business Academy

Time Tracker Guidelines for Team Members (December 2024 Update)

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Customer Service Guidelines
Business Academy

Customer Service Guidelines

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Creating A Psychologically Safe Workplace For Team Members
Business Academy

Creating A Psychologically Safe Workplace For Team Members

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Working in a Multicultural Environment for Connext Employees
Business Academy

Working in a Multicultural Environment for Connext Employees

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Budgeting Basics
Business Academy

Budgeting Basics

During this session, the fundamentals of budgeting were discussed, offering guidance for Connext leaders throughout their budgeting journey.

This session covered the following topics:

  • What is Budgeting?
  • Types of Budgeting
  • Two Approaches in Budgeting
  • Budgetary Structures
  • Why do we need to prepare a Budget Plan?
  • Budgeting Responsibilities
  • Three Necessary Budgeting Skills
  • Budget Planning Process
  • Five Needed Aspects in Budget Planning
  • Steps in Budget Planning

Understanding Adult Learning
Business Academy

Understanding Adult Learning

"Module 1: Understanding Adult Learning

· Introduction to adult learning principles

· How adults process and retain information

· The importance of relevance and context in learning"

A Guide To Process Mapping
Business Academy

A Guide To Process Mapping

A facilitator-based training highlighting guides on how to do effective process mapping.

Payroll Dispute Process
Business Academy

Payroll Dispute Process

This course is designed to guide employees on cases when they want to request a payroll adjustments. 

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