Course information

Security awareness is reflected in the small decisions we make every day, especially when a request feels urgent, familiar, or authoritative. This course will help you recognize common pressure tactics, evaluate requests before acting, and choose safer responses when access, credentials, devices, or client information may be at risk.

A quick pause can prevent a much bigger problem. It can protect your account, safeguard client data, prevent security incidents, and help protect Connext. By the end of this course, you’ll be better equipped to pause, verify through a trusted channel, use approved tools, and report anything that feels off.